We want you to be proud of the pragmatic, business-orientated practices we’ll help you devise. The use of AI is exploding. Microsoft research found “organisations already using AI at scale are performing an average of 11.5% better than those who are not” which is massive motivation for organisations of all types and sizes to get on the bandwagon now.
So how do I get started with AI?
We have a three step approach to getting you started with artificial intelligence:
First we work with you to understand what data you have already and what new data you could source. Invariably it needs to be cleaned and prepared for use and this is a valuable process, giving you the opportunity to check that you really understand the context and meaning of your data.
Your Board needs to discuss and agree the ethical stance you want to take right from the start. Using AI can change your culture or bring new risks to the business so it is vital that the Board has digital built in and really understands the power and potential of AI to help – or harm.
- Create potential use cases
Teams are often slow to start imaging potential uses for AI so we support you to get creative. We’ll then help you narrow the field to focus on what will have the most impact.
Why should I review my approach to AI and data ethics?
Good governance and sound ethics say a lot about who you are and how you run your business and they make great business sense too. You risk damaging your reputation if you don’t pay enough attention to AI ethics and the way you use AI is found to be biased, leads to poor decision-making, or is corrupted by outside forces. Research revealed 94% of people believe the brands they love should have a strong purpose and they’re four times more likely to buy from companies with strong purpose. Purpose and ethics go hand-in-hand.
What thinking have you done about the ways you gather and use data and how you put AI to work? It’s easy to get caught up in the excitement of what your business can do. But have you stopped to ask yourselves “Just because we can, does it mean we should?“. To get meaningful, actionable answers you need a mix of philosophy, commerciality and compassion. That’s where AI Governance comes in. We’ll support you to dig deep into your purpose and motivations and make sure your data and AI practices are well thought-through, so you’ll want to tell the world just how great your standards and implementation are.
You need to be sure that the ways your organisation uses data and AI are:
- Reliable and safe
- Private and secure
From your training data and model building, to reviewing how your model works in production, we can support you to improve your AI and data ethics.
A word about good governance…
“If people are good because they fear punishment and hope for reward, then we are a sorry lot indeed.”Albert Einstein
You want good governance but you don’t want to “gold-plate” your processes and risk slowing down your growth. A governance committee could be a good fit with your existing board structures or you might be better served by a series of staff and management review sessions.
“The ethical issues that arise from AI … require expertise and insights across a wide range of disciplines, from technology and regulatory compliance to philosophy, psychology, and sociology—and everything in between.”Deloitte AI Institute
We’ll help you think about how your organisation uses AI and the many people involved internally and externally. Who’s the Board champion that can bring real clout to your AI ethics thinking? How will they consult with people across the business to gather views and disseminate the Board’s decisions? What regulations are under discussion in the fora that affect you and how will you keep up with the changing scene?
We can support you to set up appropriate scale AI and data governance from scratch and ensure it’s in the Goldilocks-zone – just right for your organisation.
Do you want to influence rules and regulations?
National and international regulations and law on data and AI is rapidly emerging as governments seek to keep up with technological changes and ensure what goes on in business and other organisations is appropriate for society. There will likely be attempts to levy new taxes on data driven businesses which could impact on commercial opportunities and increased regulation of how AI and data are used.
Use our long experience of building strong government relations for private and not-for-profit sectors to understand government thinking and share your real-world insights to help policy formulation.
Improve your diversity, equity and inclusion
Even with the best intentions, no organisation gets diversity, equity and inclusion (DE&I) right all the time. We’ve listened to many people and organisations talking about the factors that impact on many facets of DE&I – many of them related to the ways data and technology are used. If you’d value an external view on your approaches, we can help.
Help you achieve real social impact
“79% of business leaders believe that purpose is central to success, according to PwC“
These days it seems like everyone says their organisation is purpose driven – but what are you really doing to make a difference beyond making a profit, employing people and paying your taxes? With over 20 years’ experience in not-for-profits, we know the ways your organisation can achieve real social impact.
We can support you to develop your Corporate Social Responsibility and ESG (Environment, Social and Governance) practices so you’re proud to tell the world about the difference you’re making. We’ve got great ideas too for how you can use AI to support charitable causes and we “walk the walk” by giving 20% of our time each year to active support of charities and social causes.
Need a lively, thought-provoking speaker to liven up your event? From global online presentations to in person events, we can give your teams, clients and audiences something to remember.
“One of the very best presentations I have seen on ESG. Sue Turner was outstanding as a speaker with her concepts and practical examples. I’ll be sharing this with the Exec and the Board.”