We’re on a mission to inspire as many organisations as possible to use artificial intelligence (AI) with wisdom and integrity. We provide specialised services to clients from international businesses using AI extensively to businesses new to AI.

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The use of AI is exploding. Microsoft research found “organisations already using AI at scale are performing an average of 11.5% better than those who are not” which is massive motivation for organisations of all types and sizes to make AI work for them. But there are also many pitfalls to using AI – which is where AI governance comes in.

Good AI governance means your organisation has policies, procedures and structures for managing use of artificial intelligence.  To set up AI governance you need to think about:

  • compliance with regulations (which could include GDPR, the UK Age Appropriate Design Code and proposed regulations in the EU, UK, US and other jurisdictions)
  • making ethical judgements about what you will and will not do, with full awareness of the impact of your AI on wider society
  • how the risks of your own use of AI and its use in your supply chain are managed.

AI governance also means that you are able to check regularly that the ways of working you have set up are being used in practice, reviewing and updating them as needed.

For organisations already using AI, we give your team expert guidance on AI governance and ethics and work with you to devise pragmatic, business-orientated governance and ethics practices that are right for your organisation.

For beginners, we’ll guide you through the possibilities and pitfalls of AI so you can start your AI journey successfully.

How can my organisation get started with AI?

We have a three step approach to getting you started with artificial intelligence:

  1. Data
    First we work with you to understand what data you have already and what new data you could source – with integrity. Invariably data needs to be cleaned and prepared for use and this is a valuable process, giving you the opportunity to check that you really understand the context and meaning of your data. And you’ll get the benefit of our expertise in data protection rules (GDPR).
  2. Ethics
    Your Board needs to discuss and agree how you’re going to govern AI from the start but did you know that 65% of executives can’t explain how their AI models make decisions? Using AI can change your culture or bring new risks to the business so it is vital that the Board has digital built in and really understands the power and potential of AI to help – or harm. We work with Non Executive Directors, as well as Executive teams, to give you the knowledge and confidence to provide leadership in the complex, rapidly changing world of AI.
  3. Create potential use cases
    How could your organisation use AI? Teams often focus very narrowly when they start imagining potential uses for AI and as much as 85% of Machine Learning and Data Science projects fail. We support you to get creative and then focus on applications are mostly likely to succeed and have significant impact.

Take a look at our Boardroom checklist for key questions to ask in your Boardroom and contact us to find out more about how we can help you get started with AI

Why should I review my approach to AI and data ethics? 

For organisations that are already using AI, good governance and sound ethics say a lot about who you are and how you run your business – and they make great business sense too. You risk damaging your reputation if you don’t pay enough attention to AI ethics and the way you use AI is found to be biased, leads to poor decision-making, or is corrupted by outside forces. Research revealed 94% of people believe the brands they love should have a strong purpose and they’re four times more likely to buy from companies with strong purpose. Purpose and ethics go hand-in-hand.

What thinking have you done about the ways you gather and use data and how you put AI to work? It’s easy to get caught up in the excitement of what AI can do for your business. But have you stopped to ask yourselves “Just because we can, does it mean we should?“. To get meaningful, actionable answers you need a mix of philosophy, commerciality and compassion. That’s where AI Governance comes in. We’ll support you to dig deep into your purpose and motivations and make sure your data and AI practices are well thought-through, so you’ll want to tell the world just how great your standards and implementation are.

You need to be sure that the ways your organisation uses data and AI are:

  • Fair
  • Reliable and safe
  • Private and secure
  • Inclusive
  • Transparent

From your training data and model building, to reviewing how your model works in production, we can support you to improve your AI and data ethics.

A word about good governance…

“If people are good because they fear punishment and hope for reward, then we are a sorry lot indeed.”

Albert Einstein

You want good governance but you don’t want to “gold-plate” your processes and risk slowing down your growth.  An ethics committee could be a good fit with your existing board structures or you might be better served by a series of staff and management review sessions.

“The ethical issues that arise from AI … require expertise and insights across a wide range of disciplines, from technology and regulatory compliance to philosophy, psychology, and sociology—and everything in between.”

Deloitte AI Institute

We’ll help you think about how your organisation uses AI and the many people involved internally and externally. Who’s the Board champion that can bring real clout to your AI ethics thinking? How will they consult with people across the business to gather views and disseminate the Board’s decisions? How can you gain insights from diverse inputs and multi-stakeholder feedback?

Audits of AI, algorithmic and autonomous systems are being devised and we’re working with global leaders in this field. That means we can guide you in best practice so you’re ready for audits in the future. We also advise on the regulations that are under discussion in the fora that affect you so you can keep up with the changing scene.

We can support you to set up appropriate scale AI and data governance from scratch and ensure it’s in the Goldilocks-zone – just right for your organisation.

Get in touch to discuss how we can help you review your AI and data ethics and tailor governance to suit your organisation

Do you want to influence rules and regulations?

National and international regulations and law on data and AI is rapidly emerging as governments seek to keep up with technological changes and ensure what goes on in business and other organisations is appropriate for society. There will likely be attempts to levy new taxes on data driven businesses which could impact on commercial opportunities and increased regulation of how AI and data are used.

Use our long experience of building strong government relations for private and not-for-profit sectors to understand government thinking and share your real-world insights to help policy formulation.

Find out how we can boost your influence

Improve your diversity, equity and inclusion

Even with the best intentions, no organisation gets diversity, equity and inclusion (DE&I) right all the time. We’ve listened to many people and organisations talking about the factors that impact on many facets of DE&I – many of them related to the ways data and technology are used. If you’d value an external view on your approaches, we can help.

Let’s talk about diversity, equity and inclusion

Help you achieve real social impact

“79% of business leaders believe that purpose is central to success, according to PwC

These days it seems like everyone says their organisation is purpose driven – but what are you really doing to make a difference beyond making a profit, employing people and paying your taxes? With over 20 years’ experience in not-for-profits, we know the ways your organisation can achieve real social impact.

We can support you to develop your Corporate Social Responsibility and ESG (Environment, Social and Governance) practices so you’re proud to tell the world about the difference you’re making. We’ve got great ideas too for how you can use AI to support charitable causes and we “walk the walk” by giving 20% of our time each year to active support of charities and social causes.

Get in touch to start making more impact on society

Speaking engagements

Need a lively, thought-provoking speaker to liven up your event? From global online presentations to vlogs and in person events, we can give your teams, clients and audiences something to remember.

“One of the very best presentations I have seen on ESG.  Sue Turner was outstanding as a speaker with her concepts and practical examples. I’ll be sharing this with the Exec and the Board.”

Contact us today to discuss how we can help you.